Help center · Plans and billing
Billing and refunds
What the plans cost, how to cancel, and how to get a refund within 14 days.
Last updated
Payments are handled by Paddle, our merchant of record. Paddle sends your receipts and issues refunds.
The plans
- DIY: $49 a month. The first 50 customers pay the founding price of $29 a month, locked for as long as they stay subscribed.
- Done-for-you: $249 a month, limited to 10 seats.
- Agency: $499 a month for 5 clients, and $79 a month for each extra client.
Annual billing is 10 times the monthly price. There is no free trial on paid plans: the free tools are the trial. Prices are on the pricing page.
Cancel a plan
Open your billing settings and choose to cancel. The plan keeps running until the end of the period you paid for and then stops renewing. Your account, profiles and free tools stay.
Refunds
If you ask within 14 days of a payment, we refund that payment in full, whichever plan it was and whether or not it was your first. You don't need to give a reason. After 14 days a payment isn't refundable, but you can cancel so it doesn't renew.
To ask, reply to the receipt email from Paddle, or write to me from the address you paid with. Most banks show the refund within 5 to 10 working days.
The full policy is on the refund policy page.
After checkout
If you pay and your plan isn't active yet, the page says "Payment received. Setting up your plan, this takes a few seconds." If it still hasn't changed after a few minutes, write to me with your receipt.